Privacy Policy

Effective Date: 05-11-2025

Welcome to DiscountMela.com (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, make a purchase, or engage with our services.

By accessing our website or using our services, you accept the practices described in this Privacy Policy.


1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Make a purchase
  • Contact our support team
  • Subscribe to our newsletter
  • Participate in surveys or offers

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (collected securely through the payment gateway)

b. Non-Personal Information

We also collect non-personal data that your browser sends whenever you visit our site, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time spent on pages
  • Referring websites

This data helps us improve user experience and website performance.


2. How We Use Your Information

We use the collected data to:

  • Process and manage your orders
  • Provide customer support
  • Send order updates and tracking details
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotional emails or newsletters (only if subscribed)
  • Prevent fraud or misuse of services


3. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, your data may be shared with:

  • Service Providers (like payment gateways, courier services, email providers)
  • Legal Authorities (if required to comply with legal obligations, fraud prevention, or misuse)

All third-party services are required to protect your data and use it only for intended purposes.


4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Enhance user experience
  • Remember preferences and login sessions
  • Track website usage patterns
  • Display personalized content and ads

You can manage or disable cookies in your browser settings, but this may affect some website features.


5. Data Security

We use industry-standard security measures to protect your data, including SSL encryption and secure servers.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.


6. Your Privacy Rights

You have the right to:

  • Access and update your personal data
  • Request deletion of your account or data
  • Opt-out of promotional communications at any time
  • Request details on how your data is used

To exercise your rights, contact us at help.discountmela@gmail.com


7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to read their policies before sharing personal data.


8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If a child has provided personal information, please contact us to delete it.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a revised “Effective Date” at the top of this page. Continued use of our website signifies acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us at:
📧 help.discountmela@gmail.com